Residential
A new roof is a big investment, typically involving thousands of your hard-earned dollars and lasting 25, 30, 40 years or more. Knowing in advance what your warranty covers could save you thousands in the event that problems arise with your roof. There are two types of coverage that you should ask your contractor about: coverage against material defects and coverage against workmanship errors.Material Defects. All roofing products come with a warranty against material defects, although your exact coverage will vary depending on the brand. For example, a typical shingle warranty will cover material defects for a period of 20, 30, 40 years or more. It is important to remember that coverage against material defects is provided by the manufacturer, so you should select a brand from a manufacturer who is financially strong and therefore more likely to be in business for as long as you own your roof—which could be several decades!
Workmanship. Many roofing contractors provide their own warranty against errors in workmanship, sometimes for as long as ten years or more. Obviously, that coverage is only good for as long as the contractor remains in business. Since roofing is a “high turnover” occupation, the majority of roofing contractors are out of business within five years—far less than the life of your new roof—making the warranty worthless and leaving you with nowhere to turn in the event that you have a workmanship problem.
Tortoise Roofing Guarantees
10 Year Premium Craftsmen Guarantee – in the unlikely event your roof encounters any workmanship challenges, we will make any necessary repairs absolutely free for ten years form the day of installation.
10 Year No Blame Game Guarantee – When a roof fails under manufacturer’s warranty, often the homeowner are caught in the middle of a blame game. The contractor blames the roofing manuf acturer’s product on the failure and the manufacturer blames the contractor on a faulty installation. This stand off often leave the homeowner out in the rain. Our 10-year “No Blame Game Guarantee” states that should a manufacturer make excuses and refuse to honor their warranty, we will accept personal responsibility and repair your roof at no charge to you for a period of 10 years.
